Holiday Shipping Deadline
Thank you for considering a purchase from Proud Pyro! This page has been setup to explain our order fulfillment times for this holiday season.
Mike and Jesse will continue to package and ship orders as quickly as possible through Christmas and New Years. We normally have items shipped within 48 hours from when you place your order, but increased order volume has extended that time to 3-4 days for some items. You'll receive an automated email with tracking information as soon as it ships.
The deadline to order items to arrive in time for Christmas is December 12. FedEx has a cutoff date of December 14 for orders to ship to arrive before Christmas. If your order is placed after December 12 we are still working to get your items shipped before that deadline but make no guarantees it will happen.
If you’re still wanting to get a Proud Pyro product as a gift, we invite you to consider a Gift Card from our store. We have special pricing to help your dollars go even further this holiday season.
Hours of Operation
We rarely take any time off around here, but we plan on taking a couple of days around Christmas and New Years to spend some well-earned time with our families. The kids are only young once, and we want to see them playing with their new toys before heading back to the shop.
We will continue to provide timely responses to email inquiries, but please allow up to 24 hours to reply over the holidays. We will not be in the shop for a couple of days so phone call availability will be limited.